Online Services
Get StartedYou can use the online services to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
At Welbeck Surgery, looking after your health and wellbeing is our passion, we see it as our duty. With over 5,000 patients in our caring community, we are committed to providing you with comprehensive healthcare services tailored to meet your individual needs.
Our clinical team consists of three GP partners and one Advanced Nurse Practitioner, each having more than 20 years’ experience working within the NHS. Furthermore, we have a practice nurse, two health care assistants, a clinical pharmacist, and access to a wider healthcare team through our primary care network. This includes mental health practitioners, social prescribers, physiotherapists and many more community teams. The day-to-day running of our surgery is managed by our Practice Manager, leading the team with a focus on effective communication, collaboration, and support. Our administrative team serves as the backbone of the practice, ensuring seamless and effective handling of all administrative tasks, coordinating appointments, and maintaining records with precision and care. Their open and proactive approach contributes to the smooth running of the surgery.
We understand that your health journey is unique. Whether you require a routine appointment, a screening appointment, a health check, a long-term condition review (we call it birthday month review), vaccinations, a referral to a specialist or something else, our dedicated team of healthcare professionals is here to support you every step of the way.
From the moment you walk through our doors you will receive the highest quality of care in a welcoming and comfortable environment. As your GP surgery we play a vital role in promoting and maintaining the health of our patients and the community. Our goals encompass various aspects, including preventative care, early detection of illness, chronic disease management and patient education, such as lifestyle counselling.
We believe in fostering strong relationships with our patients built on respect and open communication. Your concerns and questions are always welcome, and we strive to empower you with the knowledge and resources needed to make informed decisions about your health.
Thank you for choosing us to be a part of your health care team.
Dr Elliss, Dr Skinner and Dr O’Callaghan and the whole Welbeck Team.
How to access your GP Practice
We are still open and here for you. We are continuing to provide services as we have been doing throughout the COVID-19 pandemic. We are prioritising delivering of care and services based on clinical needs
If you need medical advice or treatment, please ring us on 0115 9620932 or, for non-urgent advice or treatment, visit our website and send us your query – our opening hours are 0800 -1830 Monday – Friday. If you walk into the practice you must adhere to social distancing; clean your hands and wear a face covering (unless exempt)
Due to coronavirus, how you contact us may be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Online consultation requests for non-urgent help can be made at any time. They will be responded to as soon as possible.
Alternatively, visit the local pharmacy for clinical advice on minor health concerns.
For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice 111.nhs.uk If you have the NHSApp you can access NHS111 on it. The app is available on iOS and android.
Please do not come to the surgery unless you have an appointment.
Appointments are being delivered face-to-face, by telephone, or using video calls and messaging to your mobile or computer – the practice team will assess what is most appropriate for you. If you have a preference about how to access care you can discuss it with your practice
Attending a face-to-face appointment
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you have a disability or condition which means you cannot wear a face covering or communicating with someone who is wearing personal protective equipment or face mask, or you need to make any other adjustments before your appointment, please let the surgery know ahead of your arrival.
Our staff are working extremely hard to provide services and care and we would like to thank our patients for your continued support.
Latest News
Global IT issue affecting GP practices and pharmacies nationally
19th July 2024We are aware of a global IT issue which is affecting some primary care services in our region. It may […]
Practice Update
28th June 2024We are having a facelift! You may see some work being done installing new signs . We are still the […]
COVID-19 Vaccinations for Housebound Patients
22nd May 2024Eligible housebound patients can have their spring COVID vaccination at home. The housebound vaccination service is being delivered by a […]