Noticeboard

Following on from recent government guidance and the use of face coverings in public unfortunately we are not able to provide exemption letters of any kind. For further help and advice please see the website below: 

https://www.civicmc.nhs.uk/noval-coronavirus/facial-coverings-and-exemption-cards/

Appointments

Coronovirus Update

As per national guidance, we are no longer able to book routine appointments. If you have a routine appointment booked with a GP/Nurse, this will be held as a telephone consultation. Thanks for your patients and understanding.

appointment_1

Routine Appointments

We run all our surgeries by an appointment only system.

Appointments can be booked by:

  • Calling into the surgery and speaking to the receptionist
  • Telephoning the surgery on: (0115) 9620932
  • Online via computer or smartphone - click here for details

All appointments with the doctor are booked at 10 minute intervals. If you have more than one problem, please ask to book a double appointment.

Telephone Consultations

Many issues can be resolved over the telephone. Please ask the receptionist if you think a telephone consultation with a Doctor or our Nurse Practitioner might be helpful.

Urgent Appointments

We always have same day appointments reserved for urgent problems that cannot wait a few days for a routine appointment.

Please advise the receptionist if you feel you need to see a doctor or nurse urgently.

Cancellations

Around 50 appointments are wasted each month due to patients not turning up or forgetting to cancel their appointments, so please let us know as soon as you can if you are unable to attend your appointment; we can then reallocate the appointment to someone else.

Chaperone Policy 

Welbeck Surgery is committed to providing a safe and comfortable environment and strives to achieve good practice at all times.

All patients are entitled to have a chaperone present during any consultation, examination or procedure. Clinicians at this practice will advise patients that a chaperone is necessary during any intimate examination; this is to safeguard both the clinician and you, the patient.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website